Terms of Service | Spinlab Studio

1. Introduction

Spinlab Management LLC, company number: 4411 LLC 2026, registered at Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines (the "Company", "we", "us", or "our"), is operating via website www.demo.spinlab.studio (or associated companies websites), confirm the following terms of service (the "Terms of Service").

By using, visiting and/or accessing any part of the website and/or any sub-domain, website or mobile application that we own or operate (the "Website") and/or registering an account on the Website you agree to be bound by these Terms of Service, Responsible Gaming and any other rules applicable to our betting or gaming products available on the Website.

Reference to "you", "your", "Customer", "User" or "Player" shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.

You should read the Terms of Service carefully, if you do not agree with them and/or cannot accept them, please do not use, visit or access the Website.

These Terms of Service may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators). An up-to-date version of the Terms of Service will always be available on the Website. If you continue to use the Website after such changes come into effect you are deemed to have accepted such changes to the Terms.

Reference to "Games" shall mean Casino and Sportsbook games as may from time to time become available on the Website. Company reserves the right to add and remove Games from the Website at its own discretion.

2.1. Legal Requirements

Reference to the "Account" shall mean an account registered by you on the Website after accepting and agreeing to these Terms of Service. By registering an Account, you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. People who are under age of 18 years are not allowed to use the Website and/or any services available on it.

You must not use the Website, if you reside in a country in which access to online gambling to its residents or to any person within such country is prohibited.

Players from the following jurisdictions are not permitted to register or use our services:

Australia
Spain
Democratic People's Republic of Korea (DPRK)
Iran
Myanmar
Austria
France and its territories
Germany
Netherlands and its territories
Union of Comoros
United Kingdom
USA and its territories
All other FATF Blacklisted countries, and/or any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.

We reserve the right to refuse Customers from any other countries over and above the aforementioned jurisdictions at our own discretion.

You may not use a VPN, proxy, or similar services or devices that mask or manipulate the identification of your real location.

2.2. Registration of Account

In order to place bets, play Games and deposit virtual currency you need to register the Account on the Website.

To register the Account, you must provide complete and up-to-date information including a mobile number, e-mail address, username, password and other mandatory information requested on the registration form.

We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

By registering the Account on the Website, you agree to specify your legal name. We may act to check the accuracy of the information you provide. You are not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake.

If you choose, or you are provided with a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, of your login details to any third party. We will never ask you to reveal your password.

2.3. Account Issues

If Customer forgets their password or thinks that somebody knows details of personal data, or suspects that another User is taking an unfair advantage through cheating or collusion, you must report the suspicion to us.

We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred:

The Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event;
The Account holder and/or people associated with the Account holder are directly or indirectly avoiding the rules of the Website;
The result of an event or the bet has been directly or indirectly affected by criminal activity;
The odds of an event have significantly been changed due to a public announcement in relation to the event;
Bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website was affected by technical problems;
Due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and/or accepted due to this error.

When we close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transactions of those Accounts.

2.4. Declarations and Warranties

By registering the Account on the Website, you undertake, declare and warrant that:

You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on the Website.
You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.
You participate in the Games on your own behalf and not on behalf of any other person.
You are not a resident of the restricted countries listed above.
All information that you provide to Company is true, complete, and correct, and that you shall immediately notify us of any change of such information.
You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from Company.
All virtual currency that you deposit into your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source.
You understand that by participating in the Games you take the risk of losing funds deposited into your Account.
You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties' participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games.
In relation to deposits and withdrawals of virtual currency into and from your Account, you shall use your virtual currency wallet or FIAT.
The computer software that we make available to you is owned by Company or other third parties and protected by copyright and other intellectual property laws. You may only use the software for your own personal, recreational uses.
Games played on the Website should be played in the same manner as games played in any other setting. You shall be courteous to other players and representatives of Company and shall avoid rude or obscene comments, including in chat rooms.

3. Multi Accounts

Customer can sign up (register) and use only one Account on the Website.

We may void all the bets that have been placed in the duplicate Accounts, block bonuses and gifts and void withdrawal requests. In addition, any returns, winnings, or bonuses that have been gained or accrued during the duplicate account lifecycle will be forfeited from the Customer.

4. Processors

We reserve the right to use third party electronic payment processors to process payments made by you.

All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.

5. Payments and Accepted Currencies

Spinlab Management LLC accepts deposits and withdrawals in both fiat and cryptocurrencies, including popular options such as Visa, Mastercard, Skrill, Neteller, Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and other leading digital assets. All payments are processed through regulated financial institutions or licensed payment processors, and every transaction is subject to strict AML/KYC checks in accordance with applicable laws and the requirements of the Anjouan licensing framework.

Users are responsible for ensuring that deposits are made from lawful sources. The Company does not offer credit under any circumstances. It is strictly prohibited to use third-party payment methods; all deposits must originate from an account or wallet registered in the Customer's own name.

Withdrawals may be subject to additional identity verification procedures, transaction reviews or reasonable withdrawal limits to ensure compliance with regulatory obligations. Spinlab Management LLC reserves the right to request further documentation at its discretion to complete these checks.

6. Payouts

Once the outcome of a Game or event is determined and settled, winnings will be credited to the Customer's account balance. In the event of an error leading to the incorrect crediting of funds, the amount remains the property of the Company and must be returned. If such funds have already been withdrawn, the Customer agrees this amount constitutes a debt payable to the Company.

The Company retains the right to carry out additional verification procedures before processing withdrawals and reserves the right to refuse or delay withdrawals if there are concerns related to fraud, AML, or other compliance issues.

7. Deposits

To place bets or participate in games, you must deposit FIAT or cryptocurrencies into your Account. All deposits are processed in the currency selected on the platform. If required, payments will be converted at prevailing exchange rates.

The Company reserves the right to use additional procedures and means to verify your identity (KYC) when effecting deposits into an Account and to close an Account if you fail to send the required documents to [email protected].

By depositing you confirm that all deposits are authorized and you won't try to decline them or take any action which will cause such payment to be reversed by the third party, in order to avoid any legitimate liability.

Withdrawals are subject to AML compliance checks, including reasonable wagering activity where applicable, to ensure transactions originate from lawful gaming participation.

The Company does not grant any credit and does not permit deposits made by third parties. All payments must originate from accounts or wallets registered in the Customer's own name.

8. Account Closure

You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. The effective closure of the Account will correspond to the termination of the relationship with the Company. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction you shall inform [email protected] and request immediate assistance.

The method of repayment will be at our absolute discretion.

The Company reserves the right to close your Account and refund the available balance, subject to standard compliance checks.

The Company reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended and the payment not processed.

9. Personal Information

We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy.

10. System

The Company utilizes third-party gaming systems that are fully licensed, certified and equipped with Random Number Generator (RNG) guarantees to ensure fair play and compliance with industry standards. These systems have undergone rigorous testing and have received all necessary certifications from relevant regulatory bodies to guarantee their reliability and integrity. Additionally, our system is regularly tested to ensure ongoing compliance with all regulatory requirements, maintaining the highest levels of security, fairness, and transparency. We are committed to providing a safe and trustworthy gaming environment for all Users.

11. Criminal Activity, Collusion and Fraud

Criminal Activity: In the case when any irregularity (including a suspicion of attempted money-laundering or fraud) has been noticed, the Company reserves the right to close Accounts and/or report about criminal or other suspicious activities to the relevant existing regulatory or law enforcement authorities. All offenders' Account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.

Collusion and cheating: The Company is eligible to disable users' Accounts and forfeit their Account balances (including deposits and winnings) if they are noticed of gaining, attempting to gain an advantage of trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. Company provides the rigorous examination of play by both manual and automated ways and investigates all related User complaints. In addition, Company proactively and randomly examines gameplays and Accounts.

Fraudulent activity: Once Company notices a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block User's Account with forfeiting of all Account balances without prior notification. In such cases, Company reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to virtual asset service providers, banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such User.

12. Crashed and Aborted Games

The Company is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be given solely at the discretion of the Company.

The Company shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content.

In the event of a casino system malfunction, all wagers are void.

In the event a Game is started but miscarried because of a failure of the system, the Company shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued credit at the time the Game miscarried, credit to your Account the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.

13. Duties

The Company reserves the right to assign or otherwise lawfully transfer its rights and obligations under the Terms of Service. You shall not assign or otherwise transfer your rights and obligations under these Terms.

14. Complaints

If you have a complaint, you can email to the Website customer support at [email protected]. The Company will use best efforts to resolve a reported matter promptly.

If you have a query about any transaction, you may contact the Company's support team at [email protected] with details of the query. We will review any queried or disputed transactions. Our judgment is final.

15. Agreement and Admissibility

These Terms of Service and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and the Company with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to this Website.

A printed version of these Terms of Service and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or related to these Terms of Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If any provision of these Terms of Service is held to be illegal or unenforceable, such provision shall be severed from these Terms of Service and all other provisions shall remain in force unaffected by such severance.

In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.

These Terms of Service are governed by the laws of Anjouan and the parties agree to the jurisdiction of the Anjouan courts and to the rules of arbitration in accordance with applicable law.